Why do top organizations choose EAM360 for Maximo mobility?

In today’s fast-paced asset management world, businesses need more than just a basic mobile app. They need a fully functional Maximo mobile solution that supports real-time execution, smooth integration, AI-driven support, and field-friendly workflows.

Here are 8 key reasons why EAM360 is preferred over other Maximo mobile apps:

1. Full Work Order Execution from the Field

Most mobile apps allow only partial actions, such as viewing or updating, forcing technicians to return to their desktops to complete work.

With EAM360, technicians can create, start, update, and close work orders entirely from the mobile app, even offline. This helps reduce delays, improve productivity, and ensure faster response times.

2. End-to-End Workflow Support

Most mobile apps do not offer workflow support, and even those that do often provide only limited support without offline capability, which disrupts the process flow between technicians and supervisors.

EAM360 supports Maximo’s full workflow capabilities, ensuring that field actions are in sync with organizational processes, from request to approval to completion.

3. AI Assistant for Instant Manual Search & Voice Transactions

Technicians often refer to equipment manuals that run into hundreds or thousands of pages. Searching manually wastes valuable time. Also, when working in challenging field conditions, they prefer hands-free interactions.

EAM360’s AI chatbot, AskMai, helps technicians search through lengthy manuals in seconds using natural language, improving first-time fix rates and reducing dependency on supervisors. Additionally, AskTai enables voice-driven actions such as labor time reporting and log entry, allowing technicians to perform routine tasks simply by speaking to the app.

4. Contextual Insights from Asset History

Insights from previous resolutions of similar problems can significantly speed up fieldwork, but most apps either lack this feature or provide it in a non-contextual manner.

EAM360’s AI chatbot, AskMai, delivers contextual insights, including previous resolutions, the time taken, and materials used for similar issues, helping technicians troubleshoot faster and more effectively.

5. Mobile Support for Calibration Work Orders

Calibration is a must-have for industries like pharmaceuticals, oil & gas, and manufacturing. Many apps don’t offer full support on mobile.

EAM360 includes built-in support for calibration work orders, allowing technicians to record readings, validate tolerances, and complete calibration tasks all from the field.

6. Built-In Hardware Integrations

Technicians often need to use external devices, such as barcode scanners, GNSS receivers, printers, or BLE beacons. Many apps rely on separate tools to use these devices.

EAM360 directly integrates with Trimble, Zebra, beacons, and other hardware, ensuring seamless field data capture and improved accuracy without requiring app switching.

7. View Equipment Drawings On-Site

In asset-intensive industries, accessing equipment drawings or CAD files is crucial; however, many apps lack native viewing support.

EAM360 supports Autodesk Viewer integration, enabling technicians to view equipment assembly drawings, engineering documents, layouts, and blueprints directly within the app even on mobile devices.

8. Robust Linear Asset Management

Managing assets like pipelines, roads, or cables requires spatial awareness and map-based tracking, not all apps offer this.

EAM360 supports linear assets with GIS integration, allowing teams to track asset conditions, map locations, and perform inspections with geospatial accuracy.

A Complete Maximo Mobility Suite

Unlike other apps that offer standalone features, EAM360 is a comprehensive, role-based mobile suite built for Maximo. It brings together work management, inventory, calibration, inspections, approvals, and AI assistance, all in one integrated mobile solution.

From field operators and technicians to storekeepers and supervisors, EAM360 empowers every Maximo user to work smarter, faster, and more efficiently.